RETURN POLICY
Thank you for choosing our handcrafted home fragrance products. Every candle, reed diffuser, and car freshener is carefully handcrafted with attention to quality and detail.
RETURNS
Due to the handcrafted nature of our products and for hygiene and safety reasons, we do not accept returns or exchanges.
INCORRECT ITEMS
If you receive the wrong item in your order, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- A description of the issue
- Clear photos of the item(s) received
Once your claim has been reviewed and approved, we will send the correct item at no additional cost.
DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the product and packaging. We will review your claim and provide an appropriate resolution.
COONTACT US
If you have any questions about your order or this Return Policy, please contact us:
Phone: (818) 396-9006
Email: foarusofficial@gmail.com